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  1. Kidstir
  2. About your membership

About your membership

Subscriptions

  • Can I choose when to begin my membership?
  • Can I add a sibling tool after my membership starts?
  • When will I be billed?
  • How can I upgrade my membership in order to receive savings and bonus items?
  • How do I renew my membership?
  • Why has my membership been put on hold or suspended?
See all 7 articles

Orders & Shipping

  • When and where do boxes ship?
  • How do I let my recipient know that their order is on the way?
  • My kit is showing as shipped/delivered, but I haven’t received it. What should I do?
  • Can I have membership boxes shipped every other month or skip a month?
  • I've ordered a kit and a cookbook but have only received one of them. Where is the other item?
  • Do you offer international shipping?
See all 9 articles

Account

  • How do I update my shipping address?
  • How do I update my billing address?
  • Where can I find or download my billing statements?
  • I received this as a gift. Can I log in to an account?
  • How do I add an email so I can receive the shopping list?
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